As it turns out, Your Phone application has been recently gaining popularity due to which more and more users are trying to test out the application. As obvious from the name of the application itself, it essentially lets you integrate your smartphone with your computer so you can receive all of your notifications and calls on the computer instead of having to pick up the phone from time to time. While the application has recently received updates and is a lot better, especially if you have upgraded to Windows 11, the user interface has received an overhaul. In case the application is not working properly, it can usually be due to the following reasons that may trigger the problem. Now that we have gone through the possible list of causes of the problem in question, we can get started with the different methods that are available to you in order to resolve the issue. So, with that said, let us get started without any further ado.
Allow Your Phone App in the Background
As it turns out, the first thing that you should do when the application is not working properly is to make sure that the app is allowed to run in the background. Windows has a feature that lets you control which apps can run in the background. When an app is not allowed to run in the background, it won’t be able to operate properly when you are using it. This highly affects the functionality of the application especially for an app like Your Phone which constantly needs to check for updates and sync with your phone in order to show you whatever notifications you receive on the phone. If this case is applicable, you can easily resolve the problem by allowing the application to run in the background. This way, the app will be allowed to perform its tasks without any blockage. To do this, follow the instructions given down below:
Allow Sharing Across Devices
Like we have mentioned, another reason that the problem in question may appear is when your computer is not allowed to share data across other devices that it is linked to. If this case is applicable, you will be able to resolve the problem by simply enabling the share across devices feature. This will allow your computer to share data that you have linked to your PC via the Microsoft account. To do this, follow the instructions given down below:
Disable Third-Party Antivirus
As it turns out, in some cases, the problem can also surface due to the presence of a third-party security program on your computer. This happens when the antivirus program is not allowing your phone app to sync with your mobile phone. This generally occurs due to a false positive which is pretty common when it comes down to third-party security programs. Therefore, if you have a security program installed on your computer, go ahead and disable the antivirus temporarily and see if the problem still persists. In case it goes away, we would recommend uninstalling the security program and sticking to Windows Defender which has gotten a lot better over the years and receives frequent updates.
Reset Your Phone App
In some cases, the problem can be due to the application’s data that is stored on your computer. This usually contains general information regarding your mobile phone so that it automatically connects and doesn’t require you to go through the setup all the time. If this case is applicable, you can try to fix the problem by simply resetting the application which will get rid of the app’s data on your computer. To do this, follow the instructions given down below:
Reinstall Your Phone App
Finally, if none of the above methods have fixed the problem for you, then the issue may be related to the application’s installation files. This can happen when the app’s files are damaged or corrupted in which case you will have to reinstall the application. This is pretty easy to do, so just follow the instructions that are given down below:
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